Frequently Asked
Questions

  • How does your service work?

    The How It Works section of our website has a guide, explaining the stages you go through to complete an order. First, you need to fill out the order form fully. This will help the content writer understand what exactly you require. This is important for the successful outcome of your order. You can also upload additional materials such as articles, an outline, or your draft, to aid the writer in completing your order.

  • What types of text I can order?

    You can order any type of text. Give your requirements in the order form and find out if our writers can help you.

  • Is it free to submit an order?

    The submission is free of charge. You will need to deposit the necessary amount to your account when you are ready to assign a writer.

  • What if I forgot my password?

    There is a “Forgot Password” link under the login button, which will take you through steps to restore your password.

  • Can I get online tests done by your writers, such as multiple choice tests, check boxes, T/F, etc?

    We believe it is the responsibility of students to pass tests on their own, whether online or on paper. In terms of a multiple choice test or any other kind of online tests, it is quite difficult to assess how a writer of ours would do on one.
    If you have ordered us to complete an exam, it will be automatically cancelled. Including orders to complete tests, do not share any personal information with us. It can compromise your own security and possibly your standing in your educational institution.

  • When will my order be done and how can I receive my order?

    You can select the deadline you need on the order form. Keep in mind that in case of a change in the deadline later during the order process, you will have to negotiate with the writer, because this can cause changes to the price.
    When the whole order is completed, you can download it in an MS Word document or PDF.

  • Can I modify my initial requirements?

    Of course, you can modify the instructions using the Edit button. But, keep in mind that if you change the instructions before a writer is assigned, the bidding process will be reset. On the other hand, if you need to change the instructions at later stages of the order process, you will need to negotiate this with your assigned writer.

  • What if I don't like how my order is done?

    To decrease the number of such causes, we have developed our interface in such a way that you can monitor the writing process and approve the order part by part. You can chat with the writer and ask him or her directly to revise a certain part until you are satisfied with it. However, when all parts of the order are approved, it is deemed finished. In this case, to make changes to the completed order, you will have to place a new order.

  • What are editing and rewriting services?

    You might need one of these services, if you already have a written draft of your content and just need to polish or redo it. Order editing services are available if your draft requires up to 30% of changes. And if you need to redo up to 70% of the text, order a rewriting service. Both of these services involve proofreading, formatting and changing parts of the content.

  • How can I make my order stand out?

    You can list your order as featured, so it will appear at the top of all available orders and attract the attention of more writers. You can purchase this service when your order is on Bidding status.

  • Where is my writer from? And how can I ensure the quality of their writing?

    We hire writers from all over the world. This helps in cases where, for example, cultural features of our clients should be considered.
    Each writer who works for us must be evaluated in terms of their knowledge of English, to ensure it is high enough for our standards. As for their proficiency in certain fields, it is up to our clients to evaluate their performance. For , we have a system of ratings and rewards.
    Writers’ ratings show customers’ satisfaction with all finished orders. When your order is finished, you have the opportunity to rate your writer, based on the quality of writing, adherence to the deadline, and overall performance. We also have an Awards system, designed to create a friendly competitive environment for writers. Next to the award, you can also see how many times the writer has received an award. Both these features (rating and awards) were created to aid your choice of writers among your bidding selection.
    On a rare occasion, the writer can also get a warning from Quality Assurance for plagiarism, lateness, poor ethics in chat communication, etc. This warning means that writers have a chance to improve their performance.

  • How safe is it to submit payments at your website and how can I do that? Is there a Money Back guarantee?

    You can load the needed amount to your personal account at our website and release payments from there. Another option is to pay straight through PayPal. Making a payment through PayPal is always safe and secure.
    You can decide when to pay the writer, for every part or for the whole order at once. Whichever method you choose, we recommend you release payments only when you are satisfied with a part or the whole order and no further revisions are required. We can only refund the money you have not yet released to the writer. For more information, please visit our Money Back Guarantee page.

  • Can I get a discount?

    We try to minimize our involvement in the bidding process. If you have a specific amount of money you can spend, give it in the order details.

  • How do I know that the text is original?

    If you want to make sure that the text you have ordered is plagiarism-free, you can use our additional service “Check for Plagiarism”, which is free of charge for our customers. You can use it for an unlimited number of times. We suggest you check each part of the order before approving it. Let the writer know immediately what parts should be redone, if necessary.

  • Is the service confidential?

    We can ensure you that our company would never distribute your personal information to third parties. Unfortunately, we cannot guarantee the safety of your personal data, if you reveal it to the writers in order details or chat. Moreover, it goes against our Confidentiality Policy, so we encourage you to keep your communication with the writer strictly businesslike.

  • What if my money is charged back?

    Then the same amount is charged back from your account at our service. If this amount is greater then what you have on your account, then the order will be canceled. You can send a query to our Support Team to resolve this issue.

I really appreciate TopWriter because she did not attempt to take advantage of me for money and she is indeed a Top Writer. I will be utilizing talents and I do recommend her talents.

ID #46579119

Great job ontarget! Would definitely recommend this writer, she was even a day ahead of schedule in completing this work!

ID #36666549

This looks like a very good job on this writer's part I really feel my grade will be an "A". I really appreciated so much.

ID #35993191

Our statistics

out of 10   average quality score   visitors   writers active

Pricing

Pay only for completed orders.
0.05  per word